Rebirth Care Trust (“we”, “us”, or “our”) is committed to protecting the privacy, confidentiality, and security of personal information gathered in the course of our activities. This policy explains how we collect, use, store, and safeguard the information of individuals (beneficiaries, donors, volunteers, staff, and website visitors).

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name, gender, date of birth, contact details
  • Identification documents (only when required for government, welfare, or compliance purposes)
  • Emergency or health-related details (only with explicit consent and limited to service needs)

b) Donation & Financial Information

  • Donor name, contact details, transaction information
  • PAN or other compliance details (as per Income Tax Regulations, 80G/12A)

c) Digital & Technical Information (If using website/email)

  • IP address, browser data, and general analytics
  • Cookies (if applicable)

2. Purpose of Data Collection

Your information is used for the following purposes:

  • To provide healthcare, welfare, and support services
  • To register participants and beneficiaries for trust programs
  • To manage financial donations and issue receipts
  • To coordinate volunteers and support staff
  • To respond to inquiries and communication
  • To meet legal, regulatory, and auditing requirements
  • To improve service operations and outreach initiatives

3. Lawful Basis & Consent

We collect your information only with consent and use it in accordance with relevant laws. For sensitive information such as health details, separate written or digital consent will be obtained.

You may withdraw your consent at any time, subject to any legal or compliance limitations.

4. Data Sharing

We do not sell, trade, or commercially share personal data.

Data may only be shared with:

  • Government authorities or legal entities (when required by law)
  • Financial institutions/payment services for donation processing
  • Authorized service providers supporting trust activities
  • Medical/emergency services (in case of critical care situations)

All third parties involved are required to follow appropriate privacy and confidentiality practices.

5. Data Security

We maintain physical, electronic, and procedural safeguards to protect your data. Access is granted only to authorized personnel on a need-to-know basis.

While reasonable efforts are made, we cannot guarantee 100% security, as no data transmission or storage system is completely risk-free.

6. Data Retention

Personal data is retained only as long as necessary:

  • To complete the purpose for which it was collected
  • To comply with legal, tax, and audit requirements
  • To maintain historical records for trust activities (where applicable)

7. Your Rights

  • You have the right to:
    ✔ Request access to your personal data
    ✔ Ask for correction or update
    ✔ Request deletion (subject to legal requirements)
    ✔ Withdraw consent to data use
    ✔ Lodge a complaint with relevant authorities if needed

8. Children & Vulnerable Individuals

We provide services to children and vulnerable individuals only with parent/guardian or authorized caretaker consent. Their data is handled with special care and confidentiality.

9. Website & Digital Usage (If Applicable)

If you access our website or contact us digitally:

  • Cookies may be used to improve functionality
  • Any external links are not governed by this policy
  • Email/online communications may be logged for security and service tracking

10. Legal Compliance

This Privacy Policy aligns with applicable Indian laws and guidelines, including:

  • Indian Trusts Act
  • Income Tax Act, 1961 (including Sections 80G & 12A)
  • Information Technology Act, 2000 (including Section 43A)
  • Applicable data protection norms and policies under Indian jurisdiction

11. Policy Updates

This policy may be updated periodically. The latest version will always be available upon request or on the trust website if applicable. Continuing to use our services after updates implies acceptance.

12. Contact Information

If you have any questions, concerns, data requests, or complaints, please contact us at:

Rebirth Care Trust
📍 1104, Harsharan Niwas, Shri Ram Nagar
New Delhi, Delhi – 110032

📞 +91-9311878362
📩 info@rebirthcaretrust.org, contact@rebirthcaretrust.org

Issued by:
Rebirth Care Trust Management